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Earnings season is arriving -- what will the cruise companies say?
Carnival Corp. will be the first of the Big Three to offer details about how it performed in the quarter.
Growing your client base
Scott and Sally Kertes of Vacations by Design share two out-of-the-box strategies for client acquisition.
Growing discomfort on airplanes
A sharp state of flux among U.S. carriers might mean higher prices and even less comfort for economy flyers. But the price gap...
Be wary when client won't pay with a credit card
Here are some steps to take if a new corporate account doesn't want to pay by card.
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From the Window Seat columns
Florida, Florida and Florida
Two Florida travel marketing organizations square off on whether to explicitly invite LGBTQ+ visitors; space tourism reaches a...
Northern exposure: When Sitka reopened to cruise
In a new documentary, Sikta, Alaska, is presented as a microcosm of how communities, divided over tourism, work to find a path...
Risk, expected value and 'heads in beds'
Risk on vacation may have less to do with mountain climbing than taking a chance on an independent hotel.
A drop in travel advisor salaries, explained
In a short period of time, an industry recruiter saw advisor salaries rise to record levels, then fall precipitously. What...
What is a high-value destination? The Bhutan prime minister's insight
Tshering Togay has a simple way to judge tourism success or failure: Do residents regard visitors as guests? Or intruders?
Lessons from a blind birder
Juan Pablo Culasso, a birding guide and consultant, has never actually seen a bird. But his passion for making nature...
Why some agencies don't charge fees
A bookstore in Portugal charges people to enter. Implicit in its model is a critique of travel advisors who won't add service...
Palau's leader weighs conservation and commerce
In an exclusive interview, Palau president Surangel Whipps Jr. ponders the impact of Four Seasons and Indigo hotels opening in...
Hawaii has the prescription; will it be filled?
An independent report outlines how to fix the Hawaii Tourism Authority's problems. But it requires political will that may be...
Step-by-step, how to be an 'experience architect'
There's a method to creating meaningful travel experiences, says Joe Rohde, Virgin Galactic's "experience architect." He...
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